FAQs
Is Axiom Massage a licensed massage therapy practice?
What should I expect?
What should I wear?
If your problem areas are your lower back, hips, buttocks, or groin, tight-fitting underwear can sometimes get in the way of massage work, but a thong for women or briefs for men should do the trick. If you do remove your underwear, you will always be properly covered, or “draped,” by a sheet or towel. Only the area being massaged will be uncovered.
Will the massage therapist be there when I undress?
May I bring someone to my massage?
I’m self-conscious about a part of my body and don’t want the therapist to see me. What can I do?
Being self-conscious should never keep you from seeking health care, whether it’s visiting your doctor or seeing a massage therapist.
If you’re self-conscious about a certain part of your body, you can ask the massage therapist to avoid that area.
Should I talk during the massage?
The massage therapist will communicate with you throughout the massage to make sure you are comfortable and to ask questions regarding pressure or technique. Deep tissue massage and sports massage are just some of the types of massage that require more feedback. The massage therapist often works on deeper layers of muscle and will want to ensure that the pressure is not uncomfortable.
Be sure to speak up if:
• The room is too hot or too cold
• You experience pain
• You have any questions related to the massage
• There’s anything you forgot to mention during the consultation
The pressure isn’t deep enough, but I don’t want to insult the therapist’s technique. What should I do?
Some of the most effective types of massage therapy are gentle and do not involve deep pressure or pain. In fact, too much pressure can cause muscles to seize up.
Here is the measurement our therapists use — on a scale of 1 to 10, 5 is perfect pressure. Anything above 5 is too deep, anything below is not deep enough. Use this scale to communicate with your therapist during your session.
What are the benefits of massage therapy?
* relaxes the whole body
* loosens tight muscles
* relieves tired and aching muscles
* increases flexibility and range of motion
* diminishes chronic pain
* calms the nervous system
* lowers blood pressure
* lowers heart rate
* enhances skin tone
* assists in recovery from injuries and illness
* strengthens the immune system
* reduces tension headaches
* reduces mental stress
* improves concentration
* promotes restful sleep
* aids in mental relaxation
Why do I need to drink water after a massage?
This is my first time at Axiom Massage. What should I do to prepare for my massage?
Try to plan your massage for a time of day where you won’t be rushed. This will allow you to relax mentally and receive the full benefits of your session.
What is your cancellation policy?
• 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
• If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.
Arriving late
Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
What forms of payment are accepted?
We accept cash, credit, and debit cards. Credit or debit cards must be present at time of sale. Checks are also accepted, but returned checks will be subject to a $35 fee. All non-cash transactions will require proof of identification.
Axiom Massage, its’ owner, a third party collection vendor, or legal counsel acting on behalf of Axiom Massage shall have full legal right to collect any unpaid balance for services rendered and any associated fees incurred due to non-payment of services.